CONTENTS

Recourse

Consumer Complaint against mobile phone service provider

Consumer Complaint against banking institution

Consumer Complaint against non banking financial company

Consumer Complaint against recovery agents / telesales

Consumer Complaint against builder

Consumer Complaint against adulterated food

Consumer Complaint against adulterated medicine

Consumer Complaint against railways

Consumer Complaint against postal services

Consumer Complaint against co-operative housing society

Consumer Complaint against selling at price higher than MRP

Consumer Complaint against selling lesser weight than actual

Consumer Complaint against school / college / institute

Consumer Complaint against harassment by corrupt public servant

Channels for action

State Consumer courts in India

District Consumer courts in India

District Consumer court in Mumbai, Thane, Pune

District Consumer court in Kerala

Lok Adalat

Lok Ayukta

Human Rights Commission

Controller of Legal Metrology

Banking Ombudsman

Insurance Ombudsman

Insurance Regulatory and Development Authority

Central Pollution Control Board

Company Law Board

Bureau of Indian Standard

Monopolies and Restrictive Trade Practices

Department of Provident Fund and Pension

Cyber Cell to report cyber crime

Central Vigilance Commission

Inform the press/media about defaulting companies

Websites of all government departments of India

Act, Rules and Regulations

Consumer Protection Regulations 2005

Consumer Protection (Amendment) Act 2002

Right to Information Act 2002