CONSUMER COMPLAINT ONLINE

PROCEDURE FOR FILING A COMPLAINT WITH ICRPC

Individual or joint complaint is accepted from grieved consumers if they have bought product or service against payment of money. It is necessary that the issue and subject should be the same against common opposite parties when a join complaint is filed. Each complainant has to pay the non refundable fee whether he is filing complaint individually or jointly. 

To receive the procedure for filing complaint, you need to send request e-mail to:

icrpc.india@gmail.com 

You will receive the procedure within 2 minutes.

The procedure for filing complaint has to be followed strictly, else your complaint may be rejected. You need to explain your complaint properly and in focused way so that we understand what is your complaint. If you just make your complaint without explaining the issue, but by just giving references to your documents expecting us to discover your complaint by reading those attached documents, we will reject such a complaint and your fee will not be refunded. You need to explain the complaint and in explanation refer to your attached documents.

PROCEDURE THAT WILL BE FOLLOWED BY ICRPC AFTER RECEIVING YOUR DOCUMENTS:

1) After the receipt of your complaint with complaint number by courier, we will acknowledge the receipt of the same. We will issue a legal notice to the defaulting company after receipt of your documents.

2) If your grievance is not settled after sending notice, ICRPC will further help you with preparation of your case papers for filing in the consumer court. There will be nominal fee for preparation of case papers.

3) You will not require a lawyer as we give free guidance after making the case papers till the final orders of the court. The judge in any consumer court cannot force you to hire a lawyer if you are ready to attend the court hearings on your own.

4) When the judgment / order is given by the court, our job is complete.

CLICK HERE TO GET THE PROCEDURE BY EMAIL

READ FREQUENTLY ASKED QUESTIONS FOR MORE CLARITY