International Consumer Rights Protection Council

Address of Insurance Ombudsmen

The Insurance Ombudsman scheme was created by Government of India for individual policyholders to have their complaints settled out of the courts system in a cost-effective, efficient and impartial way.
There are 17 Insurance Ombudsman in different locations and you can approach the one having jurisdiction over the location of the insurance company office that you have a complaint against.
 

Address

Contact Details

 Jurisdiction

AHMEDABAD

Office of the Insurance Ombudsman,
2nd floor, Ambica House,
Near C.U. Shah College,
5, Navyug Colony, Ashram Road,
Ahmedabad – 380 014

Tel.:- 079-27546150/139
Fax:- 079-27546142
Email:-bimalokpal.ahmedabad@gbic.co.in

State of Gujarat and Union Territories of Dadra & Nagar Haveli and Daman and Diu.

BENGALURU
Office of the Insurance Ombudsman,
Jeevan Soudha Building,
PID No.57-27-N-19, 
Ground Floor, 19/19, 24th Main Road,
JP Nagar, 1st Phase,
Bengaluru-560 078.
Tel.:- 080-26652048 / 26652049
Email:- bimalokpal.bengaluru@gbic.co.in
Karnataka

BHOPAL

Office of the Insurance Ombudsman,
Janak Vihar Complex,
2nd Floor, 6, Malviya Nagar, 
Opp.Airtel Office, 
Near New Market,
Bhopal – 462 033.

Tel.:- 0755-2769200/201/202
Fax:- 0755-2769203
Email:- bimalokpalbhopal@gbic.co.in

Madhya Pradesh & Chhattisgarh

BHUBANESWAR

62, Forest Park

BHUBANESWAR - 751 009

Tel.:- 0674-2596461 / 2596455
Fax:- 0674-2596429
Email:-bimalokpal.bhubaneswar@gbic.co.in

Orissa

CHANDIGARH

S.C.O. No. 101,102&103

2nd Floor, Batra Building

Sector 17-D

CHANDIGARH - 160 017

el.:- 0172-2706196/5861 / 2706468
Fax:- 0172-2708274
Email:-bimalokpal.chandigarh@gbic.co.in

Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, UT of Chandigarh

CHENNAI

Fatima Akhtar Court

4th Flr., 453(old 312 )

Anna Salai, Teynampet

CHENNAI -600 018

Tel.:- 044-24333668 / 24335284
Fax:- 044-24333664
Email:- bimalokpal.chennai@gbic.co.in

Tamil Nadu, UT–Pondicherry Town and Karaikal (which are part of UT of Pondicherry)

DELHI

2/2 A, 1st Floor, Universal Insurance

Bldg. Asaf Ali Road

NEW DELHI – 110 002

el.:- 011-23239611/7539/7532
Fax:- 011-23230858
Email:- bimalokpal.delhi@gbic.co.in

Delhi

ERNAKULAM
Office of the Insurance Ombudsman,
2nd floor, Pulinat Building,
Opp. Cochin Shipyard,
M.G. Road,
Ernakulum - 682 015.
Tel.:- 0484-2358759/2359338
Fax:- 0484-2359336
Email:- bimalokpal.ernakulum@gbic.co.in
Kerala, Lakshadweep, Mahe-a part of Pondicherry

GUWAHATI 

Office of the Insurance Ombudsman,
'Jeevan Nivesh’, 5th Floor,
Nr. Panbazar over bridge, S.S. Road,
Guwahati – 781001(ASSAM).

Tel.:- 0361- 2132204 / 2132205
Fax:- 0361-2732937
Email:- bimalokpal.guwahati@gbic.co.in

Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura

HYDERABAD

6-2-47, Yeturu Towers

Lane Opp.Saleem Function Palace

A. C. Guards

Lakdi-Ka-pool

HYDERABAD - 500 004

Tel.:- 040-65504123/23312122
Fax:- 040-23376599
Email:- bimalokpal.hyderabad@gbic.co.in

Andhra Pradesh, Karnataka and UT of Yanam – a part of the UT of Pondicherry

JAIPUR
Office of the Insurance Ombudsman,
Jeevan Nidhi-II Bldg.,
Ground Floor,
Bhawani Singh Marg,
Jaipur - 302005.

Tel.:- 0141-2740363
Email:- bimalokpal.jaipur@gbic.co.in

Rajasthan

KOLKATA

Office of the Insurance Ombudsman,
Hindustan Building Annexe, 
4th floor, 4, CR Avenue,
Kolkata - 700 072.

Tel.:- 033-22124339 / 22124340
Fax:- 033-22124341
Email:- bimalokpal.kolkata@gbic.co.in

West Bengal, Bihar and UT of Andeman & Nicobar Islands, Sikkim

LUCKNOW

Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan,
Phase-II, Nawal Kishore Road,
Hazratganj,
Lucknow-226 001.

Tel.:- 0522-2231330 / 2231331
Fax:- 0522-2231310.
Email:- bimalokpal.lucknow@gbic.co.in

District of Uttar Pradesh:  Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varansi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sulanpur, Maharajganj, Santkabirnagar, Azamgarh, Kaushinagar, Gorkhpur, Deoria, Mau, Chandauli, Ballia, Sidharathnagar.

MUMBAI

3rd Flr., Jeevan Seva

Annexe (Above MTNL)

S. V. Rd., Santa Cruz (W)

MUMBAI - 400 054

Tel.:- 022-26106928/360/889
Fax:- 022-26106052
Email:- bimalokpal.mumbai@gbic.co.in

States of Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.

NOIDA
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace,
4th Floor, Main Road,
Naya Bans, Sector-15,
Gautam Budh Nagar, Noida
Email:- bimalokpal.noida@gbic.co.in States of Uttaranchal and the following Districts of Uttar Pradesh:. Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozabad, Gautam Budh Nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.
PATNA
Office of the Insurance Ombudsman,
1st Floor, Kalpana Arcade Building,
Bazar Samiti Road,
Bahadurpur,
Patna - 800 006.
Email:- bimalokpal.patna@gbic.co.in States of Bihar and Jharkhand.
PUNE
Office of the Insurance Ombudsman,
Jeevan Darshan Building, 3rd Floor,
CTS Nos. 195 to 198,
NC Kelkar Road, Narayan Peth, 
Pune - 411 030
Tel: 020 -32341320
Email:- bimalokpal.pune@gbic.co.in
States of Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region.

  Address and contact number of Governing Body of Insurance Council
Secretary General
Governing Body of Insurance Council
Jeevan Seva Annexe
3rd Floor (Above MTNL)
S.V. Road, Santacruz (W)
Mumbai - 400 054
Tel. No: 022 - 2610 6889, 26106980
Fax No.: 022 - 26106949
E-mail: inscoun@gbic.co.in 

 

General Insurance Council,
5th Floor, Royal Insurance Building, 
14, Jamshedji Tata Road, 
Churchgate, Mumbai-400020, 
Maharashtra, India

+91 22 2281 7511 / 12

+91 22 2281 7515

 gicouncil@gicouncil.in

 

 

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International Consumer Rights Protection Council