Complaint against Insurance Company for not paying claims
So fine print running for so many pages !!
Do you ever read those?
Complaint against insurance company for rejecting insurance claim
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So fine
print running for so many pages !! Do
you ever read those? Complaint against insurance company for
rejecting insurance claimComplaint against Insurance Company for not paying claims
You can file a complaint against insurance company in India against rejection of insurance claim or dishonoring cashless facility. Insurance companies promise big dreams, receive premium and then reject insurance claims under pre-existing disease clause despite their doctors having examined the insured before selling insurance policy to the insured. When the doctors of insurance company did not find pre-existing disease in the insured at the time of selling policy, then how can that disease pre-exist at the time of paying the insurance claim?
These are just the gimmiks played by the insurance companies to avoid paying insurance claims to the insured. Many times when a consumer files his insurance claim, the insurance company TPA keeps on asking for more and more documents, whether relevant or not, till they can find any adverse sentence in your documents that can give them a reason to reject your claim.
When you are being checked by a doctor when buying an insurance policy, please ask him before hand that you will need a certificate from him that he did not find any pre-existing disease in you afterexamination. If he does not agree to give you such certificate, it means this empanelled doctor is also in the game plan for rejectig claims. Avoid him and select another one.
After you file your claims and have submitted all the relevant documents, do not keep giving more and more documents to the TPA. Just say you do not have any document with you that they are asking, as you have already submitted all relevant documents at the time of allplying for claims.
If you find difficulty in getting the insurance claim. File your complaint in the consumer court instead of other channels. Contact ICRPC for help if you need any.
Where to file a complaint against insurance company
All the insurance companies have a Grievance Redressal Officer. First file your complaint with these officers.
|
Insurer Name |
Email id |
Correspondence address |
|
Aegon Life Insurance
Company Limited |
Building No.3, Third Floor, Unit No.1, Nesco IT
Park, Western Express Highway, Goregaon (East), |
|
|
Aviva Life Insurance
Company India Ltd. |
gro@avivaindia.com |
Aviva Life Insurance Company India Limited, Aviva
Towers, Sector Road, Opp. DLF Golf Club, Sec -43, |
|
Bajaj Allianz Life
Insurance Co. Ltd. |
gro@bajajallianz.co.in |
Bajaj Allianz Life Insurance Company Limited |
|
Bharti AXA Life
Insurance Company Ltd, |
gro@bhartiaxa.com |
Bharti AXA Life Insurance Company Limited, 6th
Floor, Unit No 601 & 602, Raheja Titanium, Off Western Express Highway,
Goregaon(E), |
|
Aditya Birla SunLife Insurance Co. Ltd. |
GRO@adityabirlacapital.com |
Birla Sun Life Insurance, G-Corp Tech Park, 6th
floor, Kasar Vadavli,
Ghodbunder Road, Thane [W] – 400601. |
|
Canara HSBC Oriental
Bank of Commerce Life Insurance Company Limited |
Canara HSBC Oriental Bank of Commerce Life
Insurance Company Limited |
|
|
Pramerica Life Insurance Co. Ltd. |
gro@pramericalife.in |
4th Floor Building No-9B, DLF Cyber City, Phase
-3, Gurgaon, |
|
Edelweiss Tokio Life
Insurance Company Limited |
gro@edelweisstokio.in |
Edelweiss Tokio Life Insurance |
|
Future Generali India
Life Insurance Company Limited |
Lodha - ithink Techno Campus, |
|
|
HDFC Life Insurance Co. Ltd |
11th Floor, Lodha Excelus, Apollo Mills Compound,
N M Joshi Marg, Mahalaxmi, |
|
|
ICICI Prudential Life
Insurance Co. Ltd |
ICICI Prudential Life Insurance Co. Ltd, ICICI
PruLife Towers, 1089, Appasaheb Marathe Marg, Prabhadevi, Mumbai - 400
025 |
|
|
IDBI Federal Life
Insurance Company Limited |
IDBI Federal Life Insurance Co Ltd |
|
|
IndiaFirst Life
Insurance Company Ltd |
IndiaFirst Life Insurance Company Ltd |
|
|
Exide Life Insurance Co. Ltd. |
gro@exidelife.in |
Exide Life Insurance Company
Limited; 3rd Floor, JP Techno Park, No. 3/1, Millers Road, Bangalore-
560 001 |
|
Kotak Mahindra Life
Insurance Co. Ltd. |
kli.grievance@kotak.com |
Kotak Mahindra Old Mutual Life Insurance Limited |
|
Life Insurance
Corporation of India |
LIC of India, CRM Department, Yogakshema Bldg.,
5th Floor Link, Jeevan Bima Marg, P.B. No. 19953, Mumbai- 400021. |
|
|
PNB MetLife India
Insurance Co. Ltd |
PNB MetLife India Insurance Co. Ltd, Orchid
Centre, 5th Floor, DLF Golf Course Road, Sector-53, Gurgaon - 122 002 |
|
|
Max Life Insurance
Co. Ltd. |
Max Life Insurance Company Ltd.11th Floor, DLF
Square, Jacaranda Marg,DLF City Phase II, Gurgaon, Haryana - 122002 |
|
|
Reliance Nippon Life
Insurance Company Limited |
Reliance Life Insurance, 9th Floor, Bldg No. 2, R
- Tech Park, Nirlon Compound, Next to HUB Mall, Behind I - Flex Bldg,
Goregaon East, Mumbai. 400063 |
|
|
SBI Life Insurance Co. Ltd. |
SBI Life Insurance Co. Ltd. |
|
|
Sahara India Life
Insurance Co. Ltd. |
Sahara India Life Insurance, 8th Floor, Sahara
India Centre, Kapoorthala Complex, |
|
|
Shriram Life
Insurance Co. Ltd. |
gro@shriramlife.in |
Ramky Selenium, Plot No. 31 & 32, Beside Andhra
Bank Training Centre, Financial District, Gachibowli, HYDERABAD-500032 |
|
Star Union Dai-Ichi
Life Insurance Co. Ltd. |
Star Union Dai-ichi Life Insurance, |
|
|
TATA AIA Life
Insurance Co. Ltd. |
Tata AIA life Insurance company Limited |
You can also send your insurance complaint to:
Grievance Redressal Department
Insurance Regulatory and Development Authority of India(IRDAI),
Sy.No.115/1,Financial District, Nanakramguda,
Gachibowli, Hyderabad-500032
IRDA mission “to protect the interests of the policyholders, to regulate, promote and ensure orderly growth of the insurance industry and for matters connected therewith or incidental thereto.”
Complain against insurance company with Insurance Ombudsmen
The
Insurance Ombudsman scheme was created by
Government of India for individual policyholders
to have their complaints settled out of the
courts system in a cost-effective, efficient and
impartial way.
There
are 17 Insurance Ombudsman in different
locations and you can approach the one having
jurisdiction over the location of the insurance
company office that you have a complaint
against.
But it has been noted that the Insurance Ombudsman does not do much and rejects most of the cases filed with them. The do so as they are composed of officers from various insurance companies and generally avoid developing conflicts with their brothers. Therefore consumer court is a better alternative.
|
Address |
Contact
Details |
Jurisdiction |
|
AHMEDABAD
Office
of the Insurance Ombudsman,
|
Tel.:-
079-27546150/139 |
State of Gujarat and Union Territories of Dadra & Nagar Haveli and Daman and Diu. |
|
BENGALURU
Office
of the Insurance Ombudsman,
Jeevan Soudha Building, PID No.57-27-N-19, Ground Floor, 19/19, 24th Main Road,
JP
Nagar, 1st Phase,
Bengaluru-560 078. |
Tel.:-
080-26652048 / 26652049 Email:- bimalokpal.bengaluru@gbic.co.in |
Karnataka |
|
BHOPAL
Office
of the Insurance Ombudsman, |
Tel.:-
0755-2769200/201/202
|
Madhya
Pradesh & Chhattisgarh |
|
BHUBANESWAR 62, Forest Park
BHUBANESWAR
- 751 009 |
Tel.:-
0674-2596461 / 2596455
|
Orissa |
|
CHANDIGARH S.C.O. No. 101,102&103 2nd Floor, Batra Building Sector 17-D
CHANDIGARH
- 160 017 |
el.:-
0172-2706196/5861 / 2706468
|
Punjab,
Haryana, Himachal Pradesh, Jammu &
Kashmir, UT of Chandigarh |
|
CHENNAI Fatima Akhtar Court 4th Flr., 453(old 312 ) Anna Salai, Teynampet
CHENNAI
-600 018 |
Tel.:-
044-24333668 / 24335284 |
Tamil
Nadu, UT–Pondicherry Town and Karaikal
(which are part of UT of Pondicherry) |
|
DELHI 2/2 A, 1st Floor, Universal Insurance Bldg. Asaf Ali Road
NEW
DELHI – 110 002 |
el.:-
011-23239611/7539/7532
|
Delhi |
|
ERNAKULAM
Office of the Insurance Ombudsman, 2nd floor, Pulinat Building, Opp. Cochin Shipyard,
M.G.
Road,
Ernakulum - 682 015. |
Tel.:-
0484-2358759/2359338 Fax:- 0484-2359336 Email:- bimalokpal.ernakulum@gbic.co.in |
Kerala, Lakshadweep, Mahe-a part of Pondicherry |
|
GUWAHATI
Office
of the Insurance Ombudsman, |
Tel.:-
0361- 2132204 / 2132205
|
Assam,
Meghalaya, Manipur, Mizoram, Arunachal
Pradesh, Nagaland and Tripura |
|
HYDERABAD 6-2-47, Yeturu Towers Lane Opp.Saleem Function Palace A. C. Guards Lakdi-Ka-pool
HYDERABAD
- 500 004 |
Tel.:-
040-65504123/23312122 |
Andhra
Pradesh, Karnataka and UT of Yanam – a
part of the UT of Pondicherry |
|
JAIPUR
Office
of the Insurance Ombudsman,
Jeevan Nidhi-II Bldg.,
Ground
Floor,
Bhawani
Singh Marg,
Jaipur
- 302005.
|
Tel.:-
0141-2740363 Email:- bimalokpal.jaipur@gbic.co.in |
Rajasthan |
|
KOLKATA
Office
of the Insurance Ombudsman, |
Tel.:-
033-22124339 / 22124340 |
West
Bengal, Bihar and UT of
Andeman & Nicobar Islands, Sikkim |
|
LUCKNOW
Office
of the Insurance Ombudsman,
|
Tel.:-
0522-2231330 / 2231331
|
District of Uttar Pradesh: Lalitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur, Varansi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sulanpur, Maharajganj, Santkabirnagar, Azamgarh, Kaushinagar, Gorkhpur, Deoria, Mau, Chandauli, Ballia, Sidharathnagar. |
|
MUMBAI 3rd Flr., Jeevan Seva Annexe (Above MTNL) S. V. Rd., Santa Cruz (W) MUMBAI
- 400 054 |
Tel.:-
022-26106928/360/889 |
States of Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane. |
|
NOIDA Office of the Insurance Ombudsman, Bhagwan Sahai Palace, 4th Floor, Main Road, Naya Bans, Sector-15, Gautam Budh Nagar, Noida |
Email:- bimalokpal.noida@gbic.co.in | States of Uttaranchal and the following Districts of Uttar Pradesh:. Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozabad, Gautam Budh Nagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur. |
|
PATNA Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna - 800 006. |
Email:- bimalokpal.patna@gbic.co.in | States of Bihar and Jharkhand. |
|
PUNE Office of the Insurance Ombudsman, Jeevan Darshan Building, 3rd Floor, CTS Nos. 195 to 198, NC Kelkar Road, Narayan Peth, Pune - 411 030 |
Tel:
020 -32341320 Email:- bimalokpal.pune@gbic.co.in |
States of Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region. |
Address and contact
number of Governing Body of Insurance Council
Secretary General
Governing Body of Insurance Council
Jeevan Seva Annexe
3rd Floor (Above MTNL)
S.V. Road, Santacruz (W)
Mumbai - 400 054
Tel. No: 022 - 2610 6889, 26106980
Fax No.: 022 - 26106949
E-mail: inscoun@gbic.co.in
General
Insurance Council,
5th Floor, Royal Insurance
Building,
14, Jamshedji Tata Road,
Churchgate, Mumbai-400020,
Maharashtra, India
+91 22 2281 7511 / 12
+91 22 2281 7515
gicouncil@gicouncil.in
IMPORTANT LINKS
COMPLAINT AGAINST GOVERNMENT DEPARTMENT
COMPLAINT AGAINST CHARGING WRONG PRICE
COMPLAINT AGAINST HOUSING SOCIETY
COMPLAINT AGAINST BUILDER UNDER RERA
COMPLAINT AGAINST COUNTRY CLUB
COMPLAINT AGAINST ONLINE SHOPPING
COMPLAINT AGAINST HARASSMENT BY RAILWAY TTE OR GRP
WERE YOU HARASSED FOR NOT HAVING PLATFORM TICKET
International Consumer Rights Protection Council (ICRPC)
E-mail: mail@icrpc.org
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