CONSUMER COMPLAINTS SOLVED 2023-2024

Few interesting complaints solved by ICRPC in 2023 - 2024


Page 6 of success stories (including some from the year 2023 & 2024)

 

Furniture Shop refunds money

 

Shashank Sinha from Mumbai (Tel. No 9833013202) had ordered 4-seater dining table with an assurance to be delivered by 24-2-2024 but was not delivered and the shopkeeper misbehaved with the consumer. After intervetion of ICRPC the shop agreed to refund the amount.

 

 

Amazon refunds money

 

Mr M MUKESH from Gandhinar (Cell No 9328164263) had ordered Skechers Mens Ultra Flex 2.0 - MIRKON Olive Casual Shoes, but Amazon delivered a different item/ On complaint the product was picked op by Amazon but refund was nt done. After receiving notice from ICRPC the consumr received the reund on 2-3-2024.

 

GoMile refunds money

 

Avinash Shinde (avishinde123@gmail.com) received refud of his dues from GoMiles on 19-2-2024 after intervetion of ICRPC.

 

Samsung repairs high end mobile free of charge

 

Mr Anand Chandwadkar from Pune (Cell No 8007265163) from Pune had bought Samsung Galaxy Fold 4 mobile phone that developed defect and the Samsung company was not repairing the same at affordble rate and quoted Rs 60,000. ICRPC issued a notice and warning email to Samsung head office, after which the consumer's phone was repaired free of cost on 12-2-2024.

 

SBI Cards refunds the amount

 

M V S R Avadhanulu from Bangalore (Cell No 8973620592) receved refund of Rs 1,97,000 on 7-9-2023 from SBI cards after ICRPC sent a notice to the company.

Zavio.com refunds amount


Mr M C Badhani from Dehradun (Tel. No. 8979237567) received the refund of Rs 2,198 from Zavio.com on 9-7-2023 after ICRPC sent legal notie to the company.

 

Meena Bazar refunds money

 

Ms Pragya Nidhi from New Delhi (Tel. No. 8210618090/ 85996932463) received refund on 27-5-2023 from Meena Bazar after ICRPC issued a warning to the shop.

 

Amazon refunds money

 

Elzabeth George (elzabeth.george@gmail.com) received refund from Amazon for Rs 1,54,900 on 17-12-2022 that she had paid to Amazon gainst order for iPhone 13pro 1tb, but Amazon delivered an empty hard disk box and was not refunding the amount to the consumr blaming the consumer for this issue. But after ICRPC intervantion againt her complaint, Amazon immediately refunded the amount to the consumer.

 

 

Dhandeep Enterprises refunds money

 

Mrs Usha Pillai from Thane (Cell: 8169969016) 4-seater dining table with an assurance by you that you will deliver the unit by 24-2-2024bought IFB machine that developed defect. Dhandeep Enterprises posed as authorised service centre and cheated the consumer by changing the motor for Rs 5,265 and then intending to change the water pump for Rs 6,000. Later when the real authorized engineer visited, he informed the consumer that the defect has nothing to do with pump or motor. ICRPC helped the consumer to get refund and compensation of Rs 17,140 on 2-12-2017. 

 

Bag It Today: Refund

Goutam R. Karmokar (9769317636) ordered Vox 17 tablet. Defective unit was delivered. After intervetion of ICRPC the amount was refunded on 4-8-2015.

Adhiraj Constructions Pvt Ltd: Refund with compensation

Mr Vaibhav Sharma of Navi Mumbai (Cell: 9022133500) paid Rs 13,56,000 as advance to buy a flat from Adhiraj Constructions. The builder was neither delivering the flat nor refunding the amount. After ICRPC notice, the builder refunded Rs 13,56,000 with Rs 1,00,000 as compensation vide cheque no 0011275 dated 13-8-2015 drawn on Kotak Mahindra Bank.

 

Sushma Fine Dine Restaurants Pvt Ltd: Refund

Mr Mayur Palekar of Thane (Tel. No. 9987667402) had booked a hall for 18-7-2015 after paying Rs 25,000. Later the consumer found that the venue is closed and the booking was fake. Sushma Fine Dine Restaurants Pvt Ltd refunded the amount on 9-102015 when ICRPC sent a notice to them.

 

Cleartrip: Not honoured confirmed booking

Cleartrip had put the confirmed booking on hold for Mumbai - Jammu return trip ID 15091259218 for Mr Deeraj Dhar (Cell: 7738356478) and was not refunding the amount. The consumer received refund of Rs 4851 on 16-12-2015 after intervention by ICRPC.

YOU Broadband India Private Ltd.: Refund of excess charges

You Broadband was not shifting the connection to the consumer's new address despite repeated reminders. The shifting was done immediately on 16-12-2015 after ICRPC intervention for the consumer Mr Shikhar Gupta (9096324434).
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Worldwide Immigration Consultancy Services: Refund after 8 years

Mr Drobny Fernandes of Goa (Cell:7507189260) was cheated by Worldwide Immigration Consultancy Services, Pune by promising immigration to Canada and charged Rs 95,600 + UDS 1200. The company neither could get him immigration nor refunded the amount. Running around and waiting since 2007 the consumer could not get refund from the company till ICRPC intervened and the consumer got his refund in 2015. The company cunningly enjoyed the benefits of the consumers money for 8 years and refunded the amount without interest. Even if it was kept in bank FD it would have been doubled, but the consumer did not prefer to fight further and accepted the amount without interest.

 

Dr Najeeb Lectures: Charged US $ 99 instead of US $ 5

Mr Shivesh Devgan from Amritsar, India (Tel. No. +91-8427989610) received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 26-7-2020

 

Dr Najeeb Lectures: Charged US $ 199 instead of US $ 5

Mr Kushal Gupta from Pune, India (Tel. No. +91- 9607856260) received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 6-8-2020

 

Dr Najeeb Lectures: Charged US $ 199 instead of US $ 5

Mr Yash Parsana from Surat, India (Tel. No. +91-9427880438)  received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 24-12-2020

 

Dr Najeeb Lectures: Charged US $ 299 US instead of US $ 5

Ms Shuchi Nagori from Kolkata, India (Tel. No. +91-9830005032) received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 30-9-2020

 

Dr Najeeb Lectures: Charged US $ 299 instead of US $ 5

Ms Meda Bhavya Shri from Kolkata, India (Tel. No. +91-9701816539) received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 9-12-2020

 

Dr Najeeb Lectures: Charged US $ 199 instead of US $ 5

 Mr Chin Lin Pang from Taiwan, ROC (Email: 094031@mail.hwu.edu.tw)  received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 24-12-2020

 

Driftdeals: Delivered wrong JBL speakers

Mr Dhasaratha kumar Devadoss from Chennai (Tel. No. 9962844411) received his refund from Driftdeals.com against the delivery of JBL speakers that  different than that shown on their shopping website. ICRPC notice dated 23-11-2020 forced them to refund the money.

 

Gharwal Mandal Vikas Nigam Ltd (GMVN): Failed to refund full amount for hotel booking during pandemic

Garhwal Mandal Vikas Nigam Ltd, Dehradun had to refund the full amount to Mr Arun (Cell 8369936626) against the booking of accommodation at Kedarnath as he could not travel in June 2020 due to pandemic. Initially they refunded part amount after deducting 15% but the notice dated 7-1-2020 by ICRPC made them pay the balance 15% also.

 

Data Please Store: failed to deliver the charger for Apple watch

Mr Amod Vispute from Pune (Tel. No. 7066819938) got refund from Data Please Store for failing to deliver the Charge Bro 7 Compact Wireless Charger for Apple Watch after they received a notice from ICRPC on 24-1-2021.

 


 

 

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  CLICK HERE for page 5 of success stories

 

 

 

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